1Personalized Firefighter Tribute Whiskey Bottle

Shipping & Returns

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped promptly.

Shipping Options

We currently ship within the United States only 🇺🇸

Standard Shipping
Delivery time: 7–12 business days
Cost: $9.99
Free on orders over $69

Express Shipping
Delivery time: 5–7 business days
Cost: $19.99

Delivery times are estimates and may vary due to carrier delays or external factors.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

Please allow 1–2 business days for tracking updates.

Returns

We offer a 30-day return policy.

To be eligible:

• Item must be unused
• Original packaging required
• Proof of purchase required

Please contact us before returning any items.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

We will arrange a replacement or refund.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We do not charge restocking fees.

Contact

If you have questions about your order:

Email: support@dissou.com

Response time: within 24 hours