Privacy policy
Privacy Policy
Last updated: March 31, 2026
At Dissou, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, place an order, or otherwise interact with our services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit or use our store, we may collect the following types of information:
Contact Information
- Name
- Email address
- Shipping address
- Billing address
- Phone number (if provided)
Order Information
- Products purchased
- Order history
- Payment confirmation
- Order details
Account Information
- Login details
- Account preferences
Device Information
- IP address
- Browser type
- Device type
- Time zone
- Cookies and similar technologies
Usage Information
- Pages viewed
- Products viewed
- Cart activity
- Browsing behavior
Customer Support Information
- Messages and requests sent to us
We do not intentionally collect sensitive personal information.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer support
- Arrange shipping
- Process payments securely
- Send order confirmations
- Detect fraud
- Improve services
- Send marketing emails (only if subscribed)
You may unsubscribe from marketing emails at any time.
How We Share Your Information
We may share information with trusted partners:
- Shopify (store platform)
- Payment processors
- Shipping carriers
- Analytics providers
We only share necessary information.
We do not sell, rent, or trade your personal information.
We may also disclose information if required by law.
Shopify
Our store is hosted by Shopify Inc. Your data is stored through Shopify’s secure infrastructure.
All payments are processed through PCI compliant systems.
Cookies
We use cookies to:
- Maintain shopping cart
- Improve performance
- Understand visitor behavior
- Support marketing
You may disable cookies in your browser.
Data Retention
We keep information as long as necessary to:
- Provide services
- Comply with laws
- Resolve disputes
- Enforce agreements
To request deletion contact: support@dissou.com
Your Rights
Depending on your location (including California residents), you may have rights to:
- Access your data
- Correct your data
- Delete your data
- Opt out of marketing
Contact: support@dissou.com
We respond within a reasonable timeframe.
Do Not Track
Our website does not respond to Do Not Track signals.
Children's Privacy
Our services are not intended for children under 13.
We do not knowingly collect their data.
Security
We use administrative and technical safeguards to protect your data.
No system is completely secure.
Third-Party Links
We are not responsible for third party privacy practices.
Changes
We may update this policy.
Changes take effect when posted.
Contact Information
Business Name: Jinjiang District Linli Business Information Service Studio
Business Address: No. 284 Lishu Street, 1st Floor, Suite 347, Jinjiang District, Chengdu, Sichuan 610000, China
Email: support@dissou.com
Customer support response time: 24–48 business hours