Shipping & Returns
Processing Time
All orders are processed withinĀ 1ā3 business daysĀ (excluding weekends and holidays). Once your order has been processed, it will be shipped promptly.
Shipping Options
We currently ship within theĀ United States only šŗšø
Standard Shipping
Delivery time: 7ā12 business days
Cost: $9.99
Free on orders over $69
Express Shipping
Delivery time: 5ā7 business days
Cost: $19.99
Delivery times are estimates and may vary due to carrier delays or external factors.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Please allowĀ 1ā2 business daysĀ for tracking updates.
Returns
We offer aĀ 30-day return policy.
To be eligible:
- Item must be unused
- Original packaging required
- Proof of purchase required
Please contact us before returning any items.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us withinĀ 48 hoursĀ of delivery.
We will arrange a replacement or refund.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We doĀ not charge restocking fees.
Contact
If you have questions about your order:
Email:Ā support@dissou.com
Response time: within 24 hours